Vasileios Giannakopoulos

Personal Information

Nationality: E.U./Greek

Date of birth: 02 of February 1984

Place of birth: Athens, Greece

Languages: Greek, English, limited German, limited Dutch

Work Experience

1. Onstream Group, Leidschendam, The Netherlands
   • October 2009 - present IT Department Systems Administrator

   Key responsibilities:

   • Citrix Administration
   • Microsoft Windows 2003 Administrator
   • Exact Globe Administrator
   • IT Support
   • Network Administrator
   • User Administrator
   • Facilities Assistant
   • Security Administrator
   • Printers Administrator
2. E.K.O. S.A. , Athens, Greece
   • June 2007 - August 2007 Department of Management

   Conducted in depth, a daily basis, research into the pricing of crude oil in order to establish the most competitive price per barrel. Extensive analysis was performed in order to provide cost affective pricing for clients and senior colleagues who dependent upon this information on a daily basis. This information for the communication to the company’s many customers. Who served all of Greece and included Olympic Airways and E.B.O. Communication was achieved in a concise and detailed report, which was dispatched to predetermined locations. Furthermore, bi-monthly reports were generated to chart the trend of oil pricing for various types of clients and which were used in many corporate presentations, and that formed the basis for the company’s future planning and strategies.

   • June 2006 - August 2006 Department of Security

   As deputy security supervisor my duties enabled me to develop and perfect my negotiation and communication skills as liaised with many people of different background, experience and social standing. My efforts enabled me to identify and recognise difficult, hostile and potentially dangerous situations which where defused with professionalism and success. Moreover, one of the responsibilities included the maintenance of the company’s GPS tracking of all company’s vehicles in particular petrol tankers that were dispatched in and around Greece when transferring the company’s products. The responsibility was extremely high and required precise monitoring of vehicles and recording of data.

   • June 2005 - August 2005 Department of Computing

As an IT support technician and versatile member of a team within the 10 strongest departments o computing, micro computing and networks department. The team maintained over 1000 terminals in addition to Development and maintenance of Company’s Intranet, installing and updating many Microsoft Windows applications and migrating from Microsoft Windows NT to Microsoft Windows 2003 using Sysprep tool. The experience developed my ability to extract information regarding technical difficulties that colleagues where experiencing leading to the resolution and education of how to resolve future challenges of a similar nature if encountered again.

3. Nokia Club, Athens, Greece
   • June 2000 - August 2000 Front Desk Assistant

As a Front Desk Assistant my duties were wide and varied including upgrading mobile phones, uploading logos and ringtones, installing multimedia data and general repair of handsets. The experience required me to work with the general public in both stressful and high-pressure situations in order to meet customer and company expectations. The role further developed my confidence with speaking to customers and specialists and my belief is that this experience has provided an excellent basis for my future employment and academic studies.

4. open S.u.S.E.
   • June 2000 - Recently International Translator

On voluntarily basis initially joined the non-profit organization as a translator. As the organization grew a portfolio with clients was developed. I supervised a team of four individuals. The department’s responsibility was to translate English computer language into Greek.
OpenS.u.S.E. are a German company with a Greek subsidiary and who distribute the Linux operating system worldwide. Today open S.u.S.E. is a division of Novell.
The thoroughly enjoyable experience has been an influential factor in me decision to study in UK.

5. Private IT Support and Private Tuition
   
   • June 2000 - September 2003

Independent computer technician providing computer and systems support on a call out basis initially to friends and family though who’s reputation and client base grew to provide system support to local GP surgeries and law firms.

Studies

• 2007 - 2008 Liverpool John Moores University MSc in Computer Network Security merit
  
• 2003 - 2007 University of Wales, Swansea BSc in Mobile Communications and Internet Technology (Hons) 3rd Class
• 2000 - 2003 S. V. I. E., Athens Computers and Computer Networks Technical School Grade: 17.3 / 20

Member of Groups

• Hellenic Linux User Group
• Member of the Swansea University Alumni
• Member of the Reiki Alliance of Natural Healing (2nd Degree)
  Personal Qualifications
• Toefl Computer Based Test for English as a Foreign Language. Score: 177
• Certificate from the Hellenic Democracy (hygiene qualification)
• Certificate of Competency in English
• European Driving License

Hobbies

Badminton, Windsurfing, Chess, Bicycling, Swimming, Philosophical, Historical, Scientific, Religious books

About me

A team player that enjoys working with others, with a winning mentality, takes pride in delivering the very best. Employing a systematic approach to a challenge and working in a fast paced and pressured environment. Naturally drawn to helping others since this is both a rewarding and pleasing feeling.

From an adolescent age, interested in computers, an interest which grew bigger and bigger and in time influenced my career development. Self taught in DOS, many Microsoft products and Linux software, in addition to the maintenance and development of computer hardware. My experience/ passion has led me to provide individual computer support to both friends and family, which has provided me with an income whilst through my education.

Throughout my time in Swansea, computer networking, security and server development interested me greatly, and influenced my decision to focus my career studies in networking and their related security.